THE USE OF INFORMATION TECHNOLOGY AND COMMUNICATION: WORKFLOW SYSTEM FOR GREATER INTEGRATION OF SUPPLY CHAIN

Autores

  • Arcione Ferreira Viagi UNITAU | University of Padova | CSF/CAPES 2015
  • Roberto Panizzolo University of Padova, Italy
  • João Murta Alves ITA
  • Alberto Maria de Crescenzo Ph.D. Student in Management Engineering | University of Padova, Italy

Palavras-chave:

Supply Chain Management, Workflow System, Bullwhip Effect

Resumo

The global competition has imposed challenges to Supply Chain (SC) integration, mainly, during the process of obtain information to make Demand Management decisions. This paper proposes an integrated model for data collection, analysis, and results dissemination in the SC, contributing to research and alternatives for “The Bullwhip Effect” issue.

Referências

Akkermans, H. A., Bogerd, P., Yücesan, E., & Van Wassenhove, L. N. (2003). The impact of ERP on supply chain management:

Exploratory findings from a European Delphi study. European Journal of OperationalResearch, 146(2), 284-301.

António, Pedro, (2002), Workflow na integração de sistemas empresariais. Castelo Branco: Escola Sup. Tecnologia de

Castelo Branco, Portugal.

Azevedo, R. C., Bremer, C. F., Rebelatto, D. A. D. N., & Tarallo, F. B. (2006). O uso de ERP e CRM no suporte à gestão da

demanda em ambientes de produção Make-to-Stock. Gestão e Produção, 13(2), 179- 90.

Bose, I., Pal, R., & Ye, A. (2008). ERP and SCM systems integration: The case of a valve manufacturer inChina. Information

& Management, 45(4), 233-241.

Cagliano, R., Caniato, F., & Spina, G. (2006).The linkage between supply chain integration and manufacturing improvement

programs. International Journal of Operations & Production Management, 26(3), 282-299.

Cooper, M. C., Lambert, D. M., & Pagh, J. D. (1997). Supply chain management: more than a new name forlogistics. The

international journal of logistics management, 8(1), 1-14.

Di Serio, L. C., & VASCONCELLOS, M. D. (2009). Estratégia e competitividade empresarial: inovação e criação de valor.

Saraiva, São Paulo.

Fisher, M. L. (1997). What is the right supply chain for your product? Harvard business review, 75, 105-117.

Gianni, R. L. (2005), BPMS – Tecnologia para la integracion y orquestración de procesos sistemas y organización.

Datamation. Available at http://proyetografo2010.googlecode.com/files/ar-bpms.pdf(Accessed July 22, 2010)

Gianni, R. L. (2004), Los ERP de segunda generación. Symbolic. Available at www.symbolic.com.ar/files/los_erp_de_

segunda_generation.pdf (Accessed July 22, 2010)

Hamel, G., & Prahalad, C. K. (2013). Competing for the Future. Harvard Business Press.

Kelle, P., & Akbulut, A. (2005). The role of ERP tools in supply chain information sharing, cooperation, andcost optimization.

International Journal of Production Economics, 93, 41-52.

Kobayashi, T., Tamaki, M., & Komoda, N. (2003). Business process integration as a solution to the implementation of

supply chain management systems. Information & Management, 40(8), 769-780.

Lambert, D. M., Cooper, M. C., & Pagh, J. D. (1998). Supply chain management: implementation issues and research

opportunities. The international journal of logistics Management, 9(2), 1-20.

Lee, R. G., & Dale, B. G. (1998). Business process management: a review and evaluation. Business processmanagement

journal, 4(3), 214-225.

Mackelprang, A. W., & Malhotra, M. K. (2015). The impact of bullwhip on supply chains: Performance pathways, control

mechanisms, and managerial levers. Journal of Operations Management, 36, 15-32.

McCullen, P., & Towill, D. (2002). Diagnosis and reduction of bullwhip in supply chains. Supply Chain Management: An

International Journal, 7(3), 164-179.

Novaes, A. (2004). Logistica e Gerenciamento da Cadeia de Distribuição-4ª Edição. Elsevier Brasil.

Santos, R. (2010). Proposta de um modelo de gestão integrada da cadeia de suprimentos: aplicação no segmento de

eletrodomésticos. 2010. 202f (Doctoral dissertation), ITA, São José dos Campos.

Simchi-Levi, D., Kaminsky, P., & Simchi-Levi, E. (2010). Cadeia de suprimentos projeto e gestão: conceitos, estratégias e

estudos de caso. Bookman.

Tarantilis, C. D., Kiranoudis, C. T., & Theodorakopoulos, N. D. (2008). A Web-based ERP system for businessservices and

supply chain management: Application to real-world process scheduling. European Journal of Operational Research,

(3), 1310-1326.

Taylor, D. A. (2006). Logística na cadeia de suprimentos: uma perspectiva gerencial. Addison-Wesley. Trkman, P. (2010).

The critical success factors of business process management. International Journal of Information Management, 30(2),

-134.

Viagi, A. F., Alves, J. M., & dos Santos, I. C. (2010). ERP: Uma abordagem estratégica à integração na cadeiade suprimentos.

Revista Brasileira de Gestão e Desenvolvimento Regional, 5(3).

Viagi, A. F. (2011), Proposta de um método de gestão da cadeia de suprimentos com suporte da tecnologia da informação

e dos princípios da manufatura enxuta. 231f. (Doctoral dissertation), ITA, São José dos Campos.

Zairi, M. (1997). Business process management: a boundaryless approach to modern competitiveness. BusinessProcess

Management Journal, 3(1), 64-80.

Downloads

Publicado

2023-08-11

Edição

Seção

Artigos