INCREASING PRODUCTIVITY IN A TECHNICAL BOOK DISTRIBUTION AND TURNOVER CENTER

Os Autores Oseias e Renato durante o XI Cimatech apresentaram seu Trabalho de Graduação e manifestaram para o Prof. Dr. Arcione o desejo de publicar. O trabalho deles foi avaliado por Banca Examinadora de TG e posterior revisão por pares. Decisão: "ARTIGO INÉDITO" e que preenche os quesitos para publicação. Foi formatado no template do XI Cimatech. 

Abstract

Productivity analysis in distribution centers (DC) is essential for logistics efficiency and customer satisfaction. This research addresses the distribution area of a company in the educational sector, aiming to demonstrate the challenges faced, such as product diversity, layout complexity, and the need to achieve strict goals, especially during periods of high demand. The methodology of chronoanalysis, identified bottlenecks in the flow of distribution activities and turnover and proposed operational improvements focused on order separation. Lean manufacturing tools such as Pareto charts and the 5S methodology were applied to eliminate waste, optimize organization, and improve processes. As a result, the restructuring included separating orders into two groups (shipments and sales), strategic allocation of shifts, and adjustments to the physical layout of work areas. It is concluded that the implemented initiatives increase productivity, reduce operational costs and speed up the meeting of the demands of the educational market with greater efficiency, enabling their first positive impacts throughout the school year of 2025.